— PRIVACY POLICY —

1. Introduction

KNC MEDIATECH respects your privacy and is committed to protecting personal data processed through our messaging platforms and services.

2. Information We Collect

• Business information, KYC documents
• Device and browser data
• Cookies and tracking data
• Message metadata and logs
• User opt-in records

3. Purpose of Data Collection

• Service provisioning
• Message routing and delivery
• Compliance with Meta and RCS policies
• Reporting and analytics
• Fraud prevention

4. Consent for WhatsApp & RCS Data Processing

Users confirm they have obtained explicit opt-in from recipients before sending messages.

5. Legal Basis for Processing

Processing is based on consent, contractual necessity, and legal compliance under Indian IT laws.

6. How We Use Collected Data

• Deliver messages
• Maintain logs
• Improve services
• Provide support

7. Data Retention & Deletion

Data is retained only as long as necessary. Users may request deletion subject to legal obligations.

8. Data Sharing with Third Parties

Data is shared with:

• Meta Platforms, Inc. for WhatsApp delivery
• Google LLC for RCS routing
• Telecom operators for message transmission

9. Security Measures & Encryption

We use secure servers, encryption, firewalls, and access controls to protect data.

10. Cookies & Tracking Technologies

Cookies are used for session management and analytics.

11. Data Transfer & Storage (India-based)

Primary storage is in India; some routing may occur on Meta or Google global servers.

12. User Rights

Users may request access, correction, or deletion of their data.

13. Policy for Children

Services are not intended for individuals under 18.

14. Updates to Privacy Policy

We may update this policy from time to time.

15. Governing Law (India)

This policy is governed by Indian law.

16. Contact Information

KNC MEDIATECH
62, Rupak, Chinchwad, Pawana Nagar, Opp. Swami Samarth Hospital, Pune – 411003
Phone: 9834459675
Email: KNCMEDIATECH@GMAIL.COM